Overview
1Flow automatically generates a unique email address for your organization. Simply send emails with document attachments to this address, and the system will process each attachment through the standard extraction pipeline.
Get your organization's email address
- Open Organization Settings from the app header
- Click on Email section
- Your unique email address is displayed and ready to use
- Copy the email address to use in your workflows, ie send an email to this address with a document attachment.
You can optionally forward incoming emails to another address:
- Enable Forward incoming emails
- Enter the email address to forward to
- Click on Save settings
How It Works
When an email arrives at your organization's email address:
- Email Reception - The email is received and stored
- Attachment Extraction - PDF and image attachments are extracted
- Document Processing - Each attachment goes through the standard pipeline:
- Upload to storage
- Classification
- Folder assignment
- Data extraction
- Indexing for search
Dataset files (Excel, CSV) are not supported via email. Only document files (PDF, images) are accepted.
The extraction process is powered by AI and can take up to a minute per document.
Troubleshooting
Documents Not Appearing
If documents aren't appearing after emailing:
- Verify you're using the correct email address from Organization Settings
- Check that attachments are PDF or image files
- Ensure the email was sent successfully
- Check your organization's document list after a few minutes
Email Forwarding Not Working
If email forwarding isn't working:
- Verify the forwarding email address is correct
- Check your spam folder
- Ensure forwarding is enabled in settings
Next Steps
- Learn about webhook uploads for programmatic document submission
- Explore the Browse App to view your uploaded documents
- Set up folder mappings to organize documents automatically